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Clarification and Consent Text Regarding the Processing of Personal Data

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We would like to inform you about the Law No. 6698 on the Protection of Personal Data (KVKK), which was enacted in order to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, in the processing of personal data and to determine the obligations of natural and legal persons who process personal data.

Within the scope of the Law, personal data is defined as any information relating to an identified or identifiable natural person and processing is defined as any operation performed on personal data such as obtaining, recording, storing, preserving, modifying, reorganizing, disclosing, transferring, taking over, making available, classifying or preventing the use of personal data by fully or partially automatic or non-automatic means provided that it is part of any data recording system.

1. Purpose of the Clarification Text and Our Company's Position as Data Controller:

Our Company Neptün Global Basım ve Reklam Hizmetleri Tic. Ltd. Şti. presents the following explanations to the attention of our customers and third parties who use our website and/or mobile applications in order to fulfill the obligation of disclosure under Article 10 of the Personal Data Protection Law No. 6698 (KVK) in terms of personal data of customers. Neptün Global Basım ve Reklam Hizmetleri Tic. Ltd. Şti. reserves the right to update this Statement on the Protection of Personal Data at any time within the framework of changes that may be made in the legislation in force.

2. Purpose of Processing and Transfer of Personal Data of Customers:

Your personal data are used for the following purposes:

  • To confirm the identity information of the shopper / shopper through the website / mobile applications,
  • To record the address and other necessary information for contact,
  • To communicate with our customers regarding the conditions, current status and updates of the contracts we have concluded under the distant sales contract and the relevant articles of the Law on Consumer Protection and to provide the necessary information,
  • To organize all records and documents that will be the basis of the transaction in electronic (internet/mobile etc.) or paper environment,
  • To be able to provide information to public officials on matters related to public security upon request and as required by legislation,
  • To provide our customers with a better shopping experience, to be able to inform our customers about our products that our customers may be interested in taking into account the interests of our customers, to convey campaigns,
  • To increase customer satisfaction, to be able to recognize our customers from the website and/or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities and to organize surveys in electronic and/or physical environment through contracted organizations in this context,
  • To be able to offer suggestions to our customers by our contracted institutions and solution partners and to inform our customers about our services
  • To be able to evaluate customer complaints and suggestions regarding our services,
  • To fulfill our legal obligations and to exercise our rights arising from the legislation in force,
  • To prevent fraud and other illegal activities.

The sharing of personal data of our customers with third parties is realized within the framework of the consent of the customers and as a rule, personal data is not transferred to third parties without the consent of our customers.

However, personal data is shared with courts and other public institutions due to and limited to our legal obligations.

Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties.

Your personal data may be transferred to our direct/indirect domestic/foreign affiliates, program partner institutions and organizations that we cooperate with in order to carry out our activities, domestic/foreign persons and institutions from which we receive data storage services in the cloud environment, and domestic/foreign organizations with which we have an agreement to send commercial electronic messages to our customers, It may be shared with the Interbank Card Center, our contracted banks and various agencies, advertising companies and survey companies in Turkey and abroad and other third parties in Turkey and abroad and our relevant business partners within the scope of various marketing activities in order to provide better service to you and to ensure customer satisfaction.

3. Method and Legal Reason for Collection of Personal Data:

Personal data is processed by Neptün Global Printing and Advertising Services in accordance with the consent of our customers and the provisions of the legislation, the data provided by our customers who make transactions from the www.neptunglobal.com.tr website, stores and mobile applications. Personal data collected for the above-mentioned legal grounds are processed in accordance with Articles 5 and 6 of the Law and this Clarification

4. Rights of Customers as Personal Data Owners:

Pursuant to Article 11 of the Law, data subjects

  • To learn whether personal data about them is being processed,
  • Request information if personal data has been processed,
  • To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
  • To know the third parties to whom personal data are transferred domestically or abroad,
  • To request correction of personal data in case of incomplete or incorrect processing and to request notification of the transaction made within this scope to third parties to whom personal data is transferred,
  • Although it has been processed in accordance with the provisions of the Law and other relevant laws, to request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear and to request notification of the transaction made within this scope to third parties to whom personal data is transferred,
  • (viii) to object to the emergence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems and (viii) to demand the compensation of the damage in case of damage due to unlawful processing of personal data.

Requests regarding the use of such rights may be submitted by personal data owners to Neptün Global Basım ve Reklam Hizmetleri Tic. Ltd. Şti. Şti. can be communicated by the methods specified in the Policy on the Processing and Protection of Personal Data within the Scope of Law No. 6698. Neptün Global Basım ve Reklam Hizmetleri Tic. Ltd. Şti. will evaluate such requests and finalize them within 30 days. Neptün Global Basım ve Reklam Hizmetleri Tic. Ltd. Şti. reserves the right to charge a fee over the fee tariff (if any) determined by the Personal Data Protection Board regarding the requests.

You can contact us at any time at iletisim@neptunglobal.com.tr e-mail address for any questions and comments regarding your personal data.

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