Our Service Policy

As Neptün Global Printing and Advertising Services, we aim to provide our customers with quality printing and design services at the most affordable prices by developing innovative and error-free solutions. Our quality policy we have developed for this purpose;

• Understanding the needs of our customers in the best way before accepting our orders,
• Clearly define the steps we plan to take to meet the demands of our customers,
• To serve our customers with products with approved quality standards,
• To be open to positive and negative feedback to ensure customer satisfaction,
• To approach our employees, customers, environment and society with a sense of responsibility,
• Investing in technological equipment designed to meet current quality standards,
• To ensure continuous quality control of our production units,
• To be involved in frequent internal and external audits in order to comply with the zero defect policy in production,
• To comply with international quality standards,
• To set and periodically review quality objectives in order to maintain quality controls in the best way possible,
• To deliver the services we offer to our customers on time,

• To provide creative and original services at the most affordable price,
• Providing a safe and healthy working environment for our employees,
• Comply with relevant laws and regulations,
• Taking appropriate safety precautions for production and delivery processes,
• Respect cultural differences,
• Maintain fair relationships with our employees and customers,
• To ensure that sufficient number of employees, equipment, infrastructure and system resources are available in our company,
• Aiming to ensure that our employees have appropriate training, skills and experience,
• Supporting the skills of our employees by offering in-house trainings,
• To ensure that all our employees are involved in the decisions we make about our company,
• To aim to fully meet the expectations of our customers,
• To always be a leading organization in the printing, design and printing sectors with our current quality and service understanding.

As Neptün Global Printing, our success is based on acting in accordance with our quality policy, values and principles, and respecting people and nature. The goals of our company are built on these basic principles and are constantly re-evaluated.