Customer Satisfaction

Success is a relative concept and may vary according to the company, conditions, financial instruments and size. In the corporate culture of Neptün Global Basım ve Reklam Hizmetleri Tic. Ltd. Şti's corporate culture, customer satisfaction means success. For this purpose, a customer-oriented approach has been adopted in all stages of marketing, production, shipment and delivery. Customer demands and expectations are met and managed by professional staff. User-friendly and customer-oriented systems are developed with manageable software systems.

Neptün Global Basım ve Reklam Hizmetleri Tic. Ltd. Şti. customer satisfaction is continuous. Since each new customer who is satisfied with our work has a high rate of gaining new potential customers, we adopt the principle of quality as the best marketing strategy. The organizational structure has the dynamism and flexibility to respond to the instant demands of customers when necessary.

Factors such as work intensity, lack of time, price competition do not affect the delivery of the work in accordance with the determined deadlines in quality and trust

Customer satisfaction principles are applied uninterruptedly in marketing, production, sales and after sales. The concept of customer satisfaction is the corporate genetics of Neptün Global Basım ve Reklam Hizmetleri Tic. Ltd. Şti's corporate genetic codes.

We know the value of time for all our customers and that it cannot be returned. With its young team and staff that saves time instead of making our customers lose time, we continue to win the hearts of our customers with its approaches in production and quality, which are increasing in popularity day by day.